Privacy Policy
Last Updated: June 2026
1. Information We Collect
We collect personal information to process your art orders, deliver international shipments, and handle communications.
- Contact & Order Forms: First and last name, email address, phone number, physical shipping address, and your referral source.
- Submitted Content: Text messages and any images or documents you send via our form's file upload feature.
- E-Transfer Information: Name and email or phone details associated with your Interac bank transfer.
- Payment Card Data: Handled entirely by our secure third-party processors. We never see or store your financial details.
- Newsletter Data: Email address, name, and your explicit marketing opt-in preference.
- Automated Data: IP address, browser type, and anonymous website traffic data.
2. How We Use Your Information
We use your data strictly to run our fine art photography business.
- Inquiries: To answer your questions submitted through our contact form regarding prints, limited editions, or commissions.
- Fulfillment: To process transactions, print your artwork, and handle international shipping logistics.
- Newsletters: To send periodic updates, offers, and exhibition announcements (only if you check the "Yes! Send me periodic updates" box on our form).
- Analytics: To study how visitors use our site so we can improve the online art gallery experience.
- Tax Compliance: To maintain business records required by the Canada Revenue Agency (CRA) and international customs.
3. Third-Party Sharing and Cross-Border Transfers
We do not sell your personal data. Because we sell internationally, your data may be transferred and processed outside of your home country by our trusted service providers:
- Platform Host & Email Delivery: PhotoBiz securely hosts our website, stores form submissions, and delivers our marketing newsletters.
- Website Analytics: Google Analytics tracks anonymous user behavior, traffic sources, and site interactions using cookies.
- Payment Processors: Transactions are securely handled via Square or PayPal, depending on your selection at checkout.
- Banking Institutions: Interac e-Transfers are processed securely through Canadian financial institutions.
- Shipping & Customs: Delivery details are shared with international couriers (e.g., Canada Post, FedEx, DHL, UPS) to facilitate cross-border transit.
4. Cookies
Our website uses cookies through Google Analytics to optimize performance and analyze traffic. You can choose to accept or decline cookies through your individual web browser settings.
5. Data Security and Retention
- Encryption: All data sent through our PhotoBiz forms and checkout pages is protected via SSL encryption.
- Retention: We keep order data as long as required for global tax, accounting, and customs audit purposes.
6. Your International Rights (CASL, GDPR, CCPA)
Depending on where you live (including Canada, the US, the UK, or the EU), you hold specific rights over your data:
- Access & Correction: You can request a copy of your data or fix inaccuracies.
- Erasure: You can request that we delete your personal information, subject to legal tax retention laws.
- Withdraw Consent: You can opt out of our email newsletters at any time by clicking the "Unsubscribe" link at the bottom of any email sent via PhotoBiz.
To exercise these rights, please message us directly through our website contact form.